Terms of sale
Terms and Conditions of Use and Sale
The website www.ninesconcept.com (hereinafter referred to as the “Platform”) is an initiative of:
NINESCONCEPT
Email: admin@ninesconcept.com
Phone: +32472068050
VAT No.: BE 0769.437.355
Address:
Rue de Linthout 230
1040 Etterbeek
(hereinafter referred to as “NINESCONCEPT” or the “Seller”)
I. TERMS AND CONDITIONS OF USE
1. Scope
These Terms and Conditions of Use (hereinafter referred to as the “Terms of Use”) apply to any visit to or use of the Platform and its information by an Internet user (hereinafter referred to as the “User”). By visiting or using the Platform, the User acknowledges having read and accepted the rights and obligations outlined in the Terms of Use.
In exceptional circumstances, deviations from the Terms of Use may be made through written agreement. Such deviations may consist of the modification, addition, or deletion of clauses to which they relate and do not affect the application of the other provisions of the Terms of Use.
We reserve the right to modify our Terms of Use at any time without prior notice, but we commit to applying the provisions in effect at the time you used our Platform.
2. Platform
A. Access and Navigation
We take all reasonable and necessary measures to ensure the proper functioning, security, and accessibility of our Platform. However, we cannot guarantee uninterrupted operation and therefore act with a best-effort obligation. Any use of the Platform is at the User’s own risk. Consequently, we are not liable for damages resulting from possible malfunctions, interruptions, defects, or harmful elements on the Platform.
We reserve the right to restrict access to the Platform or suspend its operation at any time without prior notice.
B. Content
NINESCONCEPT largely determines the content of the Platform and takes great care to present accurate information. We make every effort to keep our Platform as complete, accurate, and up-to-date as possible, even when the information is provided by third parties.
We reserve the right to modify, supplement, or delete the Platform and its content at any time without incurring liability.
NINESCONCEPT cannot guarantee the absolute accuracy of the information on the Platform. Therefore, this information may not always be complete, accurate, sufficiently detailed, or up-to-date. Consequently, NINESCONCEPT is not liable for any direct or indirect damage the User may suffer due to the information provided on the Platform.
If any content on the Platform violates the law, infringes upon the rights of third parties, or is contrary to morality, we ask you to notify us as soon as possible via email so that we can take appropriate action.
Downloading from the Platform is always at the User’s risk. NINESCONCEPT is not responsible for any direct or indirect damages resulting from these downloads, such as data loss or damage to the User’s computer system, which remain entirely the User's responsibility.
C. Services Reserved for Registered Users
Registration
Access to certain services is subject to the User’s registration. Registration and access to the Platform’s services are exclusively reserved for legally capable individuals who have completed and validated the registration form available online on the Platform and accepted these Terms of Use.
Upon registration, the User agrees to provide accurate, truthful, and up-to-date information about themselves. The User must also regularly verify and update their personal data to maintain accuracy.
The User must provide a valid email address, where the Platform will send a confirmation of their registration. The same email address cannot be used to register multiple times.
All communications made by the Platform and its partners are deemed to have been received and read by the User. Therefore, the User agrees to check messages sent to this email address regularly and respond, if necessary, within a reasonable time frame.
Only one registration is allowed per individual.
The User is assigned a username and password for accessing their personal space (hereinafter referred to as “Personal Space”). The username and password can be modified online by the User within their Personal Space. The password is personal and confidential, and the User agrees not to share it with third parties.
Unregistration
A properly registered User may request to unsubscribe at any time by visiting the dedicated page in their Personal Space. The unsubscription will take effect after the User completes the required form, within one week.
Links to Other Websites
The Platform may contain links or hyperlinks to external websites. These links do not imply any relationship between NINESCONCEPT and the external website or any agreement regarding the content of these external websites.
NINESCONCEPT has no control over these external websites and is therefore not responsible for their functionality, security, or final destinations. Once the User clicks on a hyperlink, they leave the Platform, and we cannot be held responsible for subsequent damages.
4. Intellectual Property
The structure of the Platform, as well as its texts, graphics, images, photographs, sounds, videos, databases, and applications, are owned by the publisher and are protected by applicable intellectual property laws.
Any representation, reproduction, adaptation, or exploitation of the content, trademarks, and services offered by the Platform, in whole or in part, by any means, without prior written authorization from the publisher, is strictly prohibited, except for items explicitly designated as royalty-free on the Platform.
The User is granted a limited right to access, use, and display the Platform and its content for personal and non-commercial use.
The User agrees not to introduce data onto the Platform that could alter its content or appearance.
II. TERMS AND CONDITIONS OF SALE
1. Scope
These Terms and Conditions of Sale (hereinafter referred to as “Terms of Sale”) define the mutual rights and obligations when purchasing products or services on the Platform by a user (hereinafter referred to as the “Client”).
The Terms of Sale constitute the full agreement between the parties. The Client is deemed to accept them without reservation.
Exceptions to the provisions of the GTC can be made if these exceptions are subject to a written agreement. These exceptions may involve modifications, additions, or deletions of the clauses they pertain to and do not affect the application of other provisions of the GTC.
NINESCONCEPT reserves the right to occasionally modify the GTC. The modifications will be applicable from the moment they are published online for any purchase made after this date.
1. Online Store
Through the Platform, the Seller provides the Client with an online store showcasing the products or services for sale, without the photographs being legally binding.
The products or services are described and presented with the utmost accuracy. However, in case of errors or omissions in the presentation, the Seller's liability cannot be invoked on these grounds.
The products and services are offered subject to availability.
Prices and taxes are specified in the online store.
2. Pricing
The Seller reserves the right to change its prices at any time by publishing them online. Only the rates and taxes in effect at the time of the order will apply, subject to availability on that date. Prices are quoted in euros and do not include possible delivery fees, which are indicated and billed separately before the order is validated by the Client.
The total order amount (including all taxes) and, if applicable, delivery fees are shown before the final validation of the order form.
3. Online Ordering
The Client can complete an online order form using an electronic form. By completing the electronic form, the Client accepts the price and description of the products or services.
To validate the order, the Client must accept these general terms and conditions by clicking in the indicated location. The Client must provide a valid email address, billing information, and, if applicable, a valid delivery address. All exchanges with the Seller may occur via this email address.
The Client must also choose a delivery method and confirm the payment method. The Seller reserves the right to block the Client's order in case of non-payment, incorrect address, or any other issue with the Client's account until the issue is resolved.
4. Order Confirmation and Payment
A. Payment
The Client pays at the time of the final validation of the order using the chosen payment method. This validation serves as a signature.
The Client guarantees the Seller that they have the necessary authorizations to use this payment method and acknowledges that the information provided for this purpose constitutes proof of their consent to the sale and payment due for the order.
The Seller has implemented a procedure for verifying orders and payment methods to reasonably protect against fraudulent use of a payment method, including by requesting identification data from the Client.
In the event of payment refusal by authorized bodies or non-payment, the Seller reserves the right to suspend or cancel the order and its delivery. The Seller also reserves the right to refuse an order from a Client who has not fully or partially paid for a previous order or with whom a payment dispute is ongoing.
B. Confirmation
Upon receipt of purchase validation accompanied by payment, the Seller sends the Client an invoice unless it is delivered with the order. The Client may request that the invoice be sent to an address different from the delivery address by making a request to customer service before delivery.
If a product or service is unavailable, the Seller will inform the Client by email as soon as possible to replace or cancel the order for that product and, if applicable, refund the corresponding price, while the remainder of the order remains firm and final.
5. Proof
Communications, orders, and payments between the Client and the Seller can be evidenced through computerized records stored in the Seller's information systems under reasonable security conditions.
Order forms and invoices are archived on a reliable and durable medium, considered particularly as a means of proof.
6. Delivery & In-Store Pickup
Delivery occurs only after payment confirmation by the Seller's bank. Products are delivered to the address provided by the Client on the online form serving as the order form. Additional fees resulting from incomplete or incorrect information provided by the Client will be charged.
For availability reasons, an order may be subject to several successive deliveries to the Client.
Delivery is carried out, depending on the mode chosen by the Client, within the following timeframes:
-
In-store pickup:
You can pick up your order at our store located at: Rue Linthout 230, 1040 Etterbeek. -
Shipping & Delivery Rates:
All orders are shipped within 24 hours.- Belgium/Luxembourg: 24 hours
- Europe: 48 hours
- World: 48 hours
Delivery times are indicative. No compensation can be claimed from the Seller or the carrier in case of delivery delays.
If delivery exceeds 30 days from the order date, the sales contract may be terminated, and the Client will be refunded.
7. Guarantees
The Seller is responsible for the conformity of the products or services to the contract in accordance with the applicable laws at the time of its conclusion.
8. Right of Withdrawal
If the Client is a consumer, they can exercise their legal right of withdrawal within 14 working days following the delivery of goods or the conclusion of the service contract.
The product must be returned in its entirety, intact, and in its original condition.
9. Data Protection
The Seller ensures the protection of the Client's personal data in compliance with the privacy policy available on the platform.
10. Governing Law and Jurisdiction
These general conditions are governed by Belgian law. In case of a dispute and absence of an amicable resolution, the dispute will be brought before the courts of the judicial district where NINESCONCEPT has its headquarters.